Refund and Returns Policy


Effective Date: 29/02/2024

Thank you for choosing Converto Shop for your app development needs. We strive to provide top-notch products and services tailored to your unique requirements. As our products are ready-to-publish apps with source code, free installation, and free support for one month, we want to clarify our refund and returns policy.

1. Customized Products

All our products are customized and built based on the specific needs and requirements of each client. Due to the nature of personalized app development, there is a small chance of return or refund requests. We work closely with our clients throughout the development process to ensure that the final product aligns with their expectations.

2. Ready-to-Publish Apps

Our products are delivered as ready-to-publish apps, complete with source code. This allows our clients to have full control over the deployment and customization of the app. We encourage clients to thoroughly review our product descriptions and consult with us before making a purchase.

3. Free Installation and Support

We offer free installation and free support for one month from the date of purchase. During this period, our dedicated support team is available to assist with any installation or operational issues. If you encounter any challenges, please reach out to us at admin@converto.shop, and we will be happy to help.

4. Refund Eligibility

Given the personalized and customized nature of our products, refund requests will be considered on a case-by-case basis. Refunds may be provided in the following scenarios:

  • Product Defects: If the product is found to have significant defects or issues that render it unusable and cannot be resolved within a reasonable time frame.
  • Failure to Deliver: If we are unable to deliver the purchased product within a reasonable time frame.

5. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us at admin@converto.shop. We value your satisfaction and are committed to resolving any issues promptly.

Note: By purchasing our products, you agree to abide by the terms outlined in our Refund and Returns Policy.