Terms and Conditions

Terms and Conditions for Software Development Services

Effective Date: 29/02/2024

1. Introduction

Welcome to Converto Shop (“we,” “our,” or “us”). These terms and conditions govern the provision of software development services by Converto Shop to our clients (“you” or “the client”).

2. Service Description

We offer software development services, including but not limited to custom software development, application design, and programming.

3. Payment Terms

  • Payment before Commencement: All services provided by Converto Shop require full payment before the commencement of work. Payment details and instructions will be provided upon agreement of the project scope and terms.
  • Currency: All transactions are conducted in euro. You are responsible for any transaction fees associated with payments.

4. Refund Policy

  • Refund Eligibility: A refund is eligible only if the delivered product does not meet the specifications and requirements outlined in the project agreement.
  • Refund Request: To request a refund, you must submit a written request within [number] days of receiving the delivered product. The request must include detailed reasons explaining how the product fails to meet the agreed-upon requirements.
  • Refund Process: Upon receiving your refund request, we will review the provided information. If the claim is found to be valid, a refund will be issued within 7 days using the original payment method.

5. Client Responsibilities

  • Project Scope: It is your responsibility to clearly define the project scope, requirements, and expectations. Any changes or additions to the project scope may result in additional charges.
  • Timely Communication: Timely and effective communication is essential for the success of the project. You agree to provide necessary information and feedback promptly.

6. Confidentiality

  • Non-Disclosure: Converto Shop agrees to keep all information provided by the client confidential and will not disclose or use such information for any purpose other than the development of the agreed-upon software.

7. Changes to Terms and Conditions

We reserve the right to update and modify these terms and conditions at any time. The latest version will be posted on our website.

8. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at admin@converto.shop .

By engaging in our software development services, you agree to comply with and be bound by these terms and conditions.